ORDERS
Please read through our Frequently Asked Questions before contacting support for any issues you’re facing as we do our best to minimize any issues customers face through the ordering process.
PAYMENTS
Our set payment methods are placed for the convenience of our clients, reducing the usual cumbersome process customers often face when placing orders online safely, to the extend we choose the best and safest peer-to-peer wallets.
GENERAL ORDERS
Due to technical problems yesterday, some customers may experience a delay in receiving their next day order today. Customers affected will be contacted via email.
GUARANTEED GIFT CARDS
Normal deliveries should take place in all parts of the UK today.
INTERNATIONAL
FRANCE
All services running normally.
GERMANY
All services running normally.
AUSTRALIA
All services running normally.
USA
All services running normally.
DENMARK
All services running normally.
Collect from Store orders are tracked internally but this cannot currently be provided to the customer. We will email you once your order is in store. Tracking may not be available on some International orders. Please allow the full delivery time before contacting.
Yes but creating an account is really simple to do and once your set up you’ll be able to check out faster, save frequent addresses, track your orders and be the first to hear about competitions, offers and discounts.
If you have requested a Collect from Store delivery, once your order has been delivered to the store we will send you an email and SMS message informing you that your order is ready for collection. The delivery time will vary from store to store but it will usually be within 3 to 5 days.
