Where is my order?
If your order has not arrived by the estimated delivery date we’re here to help but it’s worth checking a
How do I use a promotion code?
Most promotions apply automatically at checkout. If you have a discount code or coupon it has to be entered in
Part of my order is missing
On occasions we are unable to send all of the items you have ordered. We will send you an email
Delivery Service Updates
GENERAL ORDERS Due to technical problems yesterday, some customers may experience a delay in receiving their next day order today.
Can I track my order?
Collect from Store orders are tracked internally but this cannot currently be provided to the customer. We will email you
Do I have to create an account to shop with you?
Yes but creating an account is really simple to do and once your set up you’ll be able to check
In Store Orders
If you have requested a Collect from Store delivery, once your order has been delivered to the store we will
